RMOW snowplow knocks out 

>A municipal snowplow knocked out Telus service to roughly 150 homes on the Blackcomb Benchlands this weekend, leaving residents without phone or internet for more than two days.

“It’s put everyone’s safety at risk,” said Susie Goodall, one of the homeowners affected by the outage.

There has been no 911 service in the area since Sunday, she said.

“It shouldn’t have been left until Tuesday to be sorted out,” Goodall added.

The accident happened at 1 p.m. on Sunday, Jan. 13.

Telus spokesperson Shawn Hall said crews were on site that afternoon and have been working long hours to get the service back up and running.

“We’ve had crews working awfully long hours to get this repaired,” he said. “It’s a complex job.”

Municipal spokesperson Diana Waltmann said the front-end loader was pushing back banks of snow when it hit the Telus box, which was covered by snow at the time.

“We can’t do anything about it,” said Waltmann. “Telus has to fix it.”

Goodall said she hopes the municipality learns from the mistake and takes some responsibility for it.

“My main concern is safety,” she said. “There has to be some future responsibility.”

Telus restored the service by Tuesday at 3:30 p.m.


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