CraigBurton 
Member since Jul 26, 2013


Stats

Friends

  • No friends yet.
Become My Friend Find friends »

Recent Comments

Re: “Whistler Chamber examines value of customer service

A new completely unbiased report put together by the Whistler Chamber of Commerce helps prove the Whistler Chamber of Commerce's Whistler Experience program importance.

2 likes, 0 dislikes
Posted by CraigBurton on 09/17/2015 at 9:41 AM

Re: “'Dismal' staffing struggles worsen in Whistler

My wife and I are both making retail managers saleries (almost) and cannot find a three bedroom apartment (2 kids) to rent for under 50% of our NET monthly income in Whistler.

The biggest problem here is housing affordability. Without it people have no security and will eventually leave to find that security. The second is a living wage of at least $15 an hour. The third is ending 'seasonal jobs'. There is nothing seasonal about Whistler anymore. We are busy and short staffed all year round.

Municipaly we need to mandate a certain percentage of WHA style housing in every new development. The mixed housing works well to avoid creating dead zones of uninhabited housing and ghettoized staff/affordable housing.

Federally and provincially the government needs to impose foreign ownership rules, simiar to what they have in Australia.

Municipaly we need to build mixed housing WHA/Market Value interspersed and crack down or regulate AirBnB owners. Anecdotally I have never witnessed as many strange cars coming and going from my neighbours the past winter with obvious visitors renting for a week or weekend. This is deeply cutting into the housing supply.

The living wage is proving successful in other resort areas such as around Seattle and will be introduced in LA soon. It at least provides a temporary buffer while housing is being sorted out.

Lastly. End most seasonal positions. Stop the 'Turn Em and Burn Em' approach to employees. Find something to do for the few quiet weeks between Turkey Sale and the first US holiday in November and ... Nope that's it. We are busy all year round. Admit it, give employees some sense of security so they can sign leases on rentals and comit to living in Whistler and working for you as a dedicated and valued employee, not someone you replace every 6 months to save paying benifits or raises to.

Craig,

81 likes, 4 dislikes
Posted by CraigBurton on 08/13/2015 at 8:06 PM

Re: “Letters to the Editor for the week of September 18th

Thank God someone is standing up for those poor publicly traded companies. It’s about time someone stood up against the little guy and championed big business. Maybe we should have a reduction in the already insulting minimum wage? Or maybe start flying in staff from third world countries to displace Canadian’s intent on living and working in Whistler?

If youth from across Canada knew that they could move to Whistler after getting a university degree, find a job with a livable wage and a clean comfortable place to live, do you really think we would still be reliant on TFW or Working Holiday Visa staff?

How about increasing the hotel tax to 3% and diverting that 1% back to the 99% that are working hard to make a life in this town?

2 likes, 0 dislikes
Posted by CraigBurton on 09/21/2014 at 8:32 AM

Re: “Apply here: Whistler is booming, but businesses struggle to keep up

"There are quite simply not enough Canadians in B.C. to fill the demand."

Amended.

"There are quite simply not enough Canadians in B.C. willing to work long hours at service level jobs below a livable wage to fill the demand."

Small but important correction.

Craig,

48 likes, 1 dislike
Posted by CraigBurton on 08/21/2014 at 8:40 AM

Re: “Working on Whistler's paunch

The original Globe and Mail article should be a must read for any new hire, seasonal or not. Every manager more importantly must take this to heart.

I have had great service in some village shops when the manager was present and then nothing but a cursory "the changeroom is that way" treatment by other staff in the same business at other times.

I think on average our service levels are good, but not as awesome as they should be if we want to stay world class.

Even a simple "Danke" can light up a tourist and let them know that you care, and appreciate that they traveled accross the world to visit your town.

A "working in a world class resort and how to provide world class service" pamphlet should be made available to all new hires, front end or not.

Craig,

6 likes, 0 dislikes
Posted by CraigBurton on 07/26/2013 at 8:21 AM

Extra Extra!

Make sure you're signed up so we can inbox you the latest.

  • Pique Weekly Update (Friday) - Check this newsletter to receive our weekly update for news and events in Whistler. Sent out Friday at noon, find out what's happening in Whistler fro the upcoming weekend and start planning.

Login to choose
your subscriptions!

Favorite Places

  • None.
Find places »

Saved Events

  • Nada.
Find events »

Saved Stories

  • Nope.
Find stories »

Custom Lists

  • Zip.

© 1994-2017 Pique Publishing Inc., Glacier Community Media

- Website powered by Foundation