Telus working to restore long distance service 

Snowcat used to access site on Black Tusk

Crews used a snowcat to get to the Telus site on Black Tusk Monday and Tuesday in an effort to restore long distance service to Pemberton customers that was disrupted by Monday’s storm.

As of Tuesday morning most of the nearly 3,000 Telus customers in Pemberton who lost their long distance service in the storm had the service restored. Approximately 300 customers were still without long distance service.

Local calling within the community, Internet and cell phone service was not impacted.

Poor weather conditions prevented Telus crews from accessing the site by helicopter, so access was made by snowcat. Telus crews worked around the clock to restore service to the majority of customers and continue to work to restore service to the remaining 300 customers without long distance service.

The storm, which hit Sunday night and continued through Monday, caused havoc in the Lower Mainland and on the Sunshine Coast. Nearly 200,000 B.C. Hydro customers were without power at one point, although that number was down to 35,000 by Tuesday. Ferry service was disrupted and some buildings were damaged by trees blown over in the storm.

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