Tourism Whistler to consider position on transportation to Whistler 

Tourism Whistler President Barrett Fisher said her organization would investigate lobbying...

Tourism Whistler President Barrett Fisher said her organization would investigate lobbying for another transport provider to Whistler if research reveals there is a demand for it.

Fisher’s comments come a week after the Motor Carrier Commission shut down Whistler Star Express, a company that has brought an estimated 100,000 tourists to Whistler during five years of operation.

The MCC concluded that Randy Snider, the owner and operator of Whistler Star Express, "had operated for a number of years without regard to the requirements of the Motor Carrier Act and its regulations".

Fisher said she was not yet aware of the details surrounding the MCC’s decision but she was confident action would be taken if it was deemed that the decision could affect Whistler’s customer base.

"First and foremost our concern is meeting customer needs and we want to ensure that every one of our customers has an efficient and effective means of getting transportation to Whistler," Fisher said.

"With the number of people he (Snider) brought in, this is going to present challenges, and certainly it poses a concern for tourism and our goal is to ensure that we have the right transportation options to meet our customers’ needs.

"I don’t have the detail of the service they were providing but I would think they were filling a void in the marketplace that is now going to be left unserviced.

"If our customers’ needs include a variety of transportation options, and we think competition is a good thing, we will make sure that the scheduling meets their needs – it’s all about supply and demand."

Fisher said Snider and Whistler Star Express could still be an option if Tourism Whistler decided to lobby for more transport to and from Whistler.

"…Tourism Whistler is absolutely prepared to make their lobbying voice heard whenever there are tourism issues that are directly effecting our customers.

"We do have individuals within our organization, we have a research manager who’s new with us and we have another communication manager, who specialize in understanding our transportation options and we certainly will be analyzing what the offerings are to our guests," she said.

"And if we believe that they’re (guests) under-resourced they’ll (Whistler Star Express) be, certainly, one of the companies we’ll look at to increase and improve that service if we saw the need."

Whistler Star Express specialized in door-to-door service from Vancouver airport to Whistler and Snider said that some months it was so popular it brought in more than $320,000 of business.

Much of this business happened late at night or early in morning, which is when the major bus companies, such as Greyhound and Perimeter, do not have regular services.

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