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Cyberattack causes delay in ICBC's COVID-19 rebate cheque deliveries

No sign of information was obtained during the attack, according to ICBC.
Glacier Media file photo.

A cyberattack is the reason ICBC is temporarily delaying the mailing of COVID-19 rebate cheques to customers, according to ICBC.

The insurance corporation had plans to start mailing out rebate cheques to customers this week when their third-party vendor, who was in charge of printing and distributing the cheques, encountered a cyberattack.

Customer information held by the vendor is limited to customer names, addresses, COVID-19 rebate cheque amounts and cheque numbers.

ICBC says no sign of information was taken during the cyberattack and the event did not impact its systems highlighting it is “secure.”

“Ensuring the safety and security of customers’ information is our top priority,” reads an ICBC media statement.

“We are actively monitoring the situation with the vendor and will work with the Office of the Information and Privacy Commissioner for British Columbia (OIPC) if any information has been obtained.”

ICBC says it is “optimistic the delay is minimal” and is working on options to get the cheques to customers in the upcoming weeks.