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Municipal building department still dealing with permit backlog

Info requests, permit and licence applications currently taking eight to 12 business days
municipal hall
Whistler's municipal hall.

Staff in Whistler’s municipal building department continue to contend with a backlog of applications caused by a multitude of factors, including the late-April ransomware attack, the COVID-19 pandemic and an “unprecedented” increase in home renovations.

“We thank everyone for their continued patience and understanding, and for treating our staff with respect as they work to reduce this backlog,” Mayor Jack Crompton said at the Nov. 2 council meeting.

Property information requests for building permit and business licence applications are currently taking eight to 12 business days, the mayor said.

“For initial review of building permit applications the department is working on residual applications from late May and early June, multi-family and commercial applications from early June and standalone plumbing applications from early August,” he said.

Site alteration permits are being reviewed on a case-by-case basis.

Only complete building permit applications with all required documentation will be added to the processing queue, so applicants are advised to review application checklists to ensure submissions are complete.

Current processing times can be found at